Does our Education Teach us to Communicate well?

I was in office after couple of days, and was summoned to my CEO’s room in 5 minutes. Wondering what’s burning, I went in.  Another manager was in and the feedback was on the batch joined couple of months back.  I trained them on the domain skills and knew the batch joiners fairly well. It seems the other manager had assigned them a project last thursday, and I assigned them a domain specific practice project on Friday with deadline today.  All the team promptly( around 15 people) stopped working on the other manager’s work and were only working on mine for the whole week. 

“We cannot have people who cannot multi task. Please educate them about our culture”, said my CEO.

I called the entire batch into the room. While I can talk on tech stuff for days together, lecturing a batch of people on culture and responsibility was something new to me as well. But, as you grow in career, you need to learn stuff along the way.  Somehow, I did not believe that the team was irresponsible and want to run off at 6 PM everyday.  It must be a severe miscommunication, I thought to myself.  Spoke to every single one of them, while making them sit in the group.  More than half were waiting for some communication from the other manager regarding some module allocation. NONE of them went ahead and asked him. When I asked them- ” WHY?”, they did not have an answer.  Mind you, these are not freshers but everyone in the room has an average of 2+ years of corporate experience. So, what’s lacking?

The ability to communicate. The ability to ask questions.

Our Excellent Education system turns inquisitive kids into dumb rule obeying adults. All the batch was worried on meeting my deadline of friday – but were comfortable to stop the work and never check with the other manager.  After an hour of trying to get them to communicate,  I think i fairly succeeded a bit. They did get the message, but did not appear like kids scolded by an angry teacher.

The first things people need to be taught once they enter the workforce – Become KIDS again and ask questions to your heart’s content.  People will like you for talking, and being communicative.

Another weird incident happened last week, more on that in the next post.

Have a good day and keep rocking!!

 

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2 thoughts on “Does our Education Teach us to Communicate well?

  1. Couldn’t agree more. Communication skills are severely impaired. Including the ability to put yourself in someone else’s shoes. No wonder most customer service in the country sucks. Couldn’t just be education. Has to be upbringing as well.

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